Sellco AI Privacy and Data Handling Policy

Effective Date: March 26, 2025

At Sellco AI, we are committed to protecting the privacy and security of data, including Amazon Information, that we collect, process, store, use, share, and dispose of as part of our Amazon advertising and analytics solution. This policy outlines our practices to ensure compliance with Amazon’s Data Protection Policy, applicable privacy laws (e.g., GDPR, CCPA), and our dedication to safeguarding client and customer data.

1. Data Collection

Sellco AI collects Amazon Information necessary to provide our services, including:

Amazon APIs: Selling Partner API (SP-API) and Amazon Advertising API for campaign performance, sales, and order details.
Client Inputs: Uploaded supplementary data (e.g., Seller Central reports) to enhance analytics.
Scope: We collect only essential data and PII with client consent when required.

2. Data Processing

Amazon Information is processed for generating insights such as sales trends and advertising performance.

Methods: Data is aggregated, anonymized where possible, and securely analyzed.
Purpose Limitation: Processing is restricted to service delivery.
Safeguards: PII is encrypted during processing to prevent unauthorized access.

3. Data Storage

Amazon Information is securely stored using industry best practices:

Location: AWS within a Virtual Private Cloud (VPC), based on client-selected regions.
Encryption: AES-256 encryption for data at rest, TLS 1.2+ for data in transit.
Access Controls: Role-based access control (RBAC) with multi-factor authentication (MFA).

4. Data Use

We use Amazon Information only for:

Providing insights into advertising campaigns and sales trends.
Improving platform accuracy through anonymized data analysis.
No data is used for marketing or advertising without explicit consent.

5. Data Sharing

Sellco AI shares Amazon Information under strict conditions:

With Clients: Secure dashboards or APIs for insights.
Third Parties: Vetted service providers under strict confidentiality agreements.
Legal Requirements: Data disclosure only if legally mandated.
Prohibition: No selling or unauthorized sharing of data.

6. Data Disposal

Amazon Information is securely deleted when no longer needed:

Process: Cryptographic wiping and certified disposal services.
Timeline: Data is removed within 30 days post-service completion.
Verification: Logs are maintained for audit purposes.

7. Security Measures

We employ robust security safeguards:

Network Security: Firewalls, intrusion detection, and access logs.
Monitoring: Real-time alerts and incident escalation procedures.
Employee Access: Role-based controls, device management, and MFA.

8. Compliance and Accountability

We adhere to Amazon’s policies and relevant privacy laws. Our compliance efforts include:

Maintaining data processing records and conducting regular audits.
Cooperating with Amazon’s auditors to ensure compliance.

9. Contact Us

For questions or to exercise your data rights, contact us:

Email: privacy@sellco.ai
Address: Sellco AI, 123 Analytics Drive, Suite 100, Tech City, USA